Frequently Asked Questions

Frequently Asked Questions

Book a Service
Book a Class

First Time Visit Information

1. We are located at 2827 30th Ave, Red Deer in the new Notre Dame Plaza. Please enter in the main doors by CAMIS and take the elevator to the 2nd floor. We are located at the end of the left wing.
 
2. We are no longer a masked facility. Although, if you would like your therapist to mask during your appointment please let us know upon arrival.
 
3. Please arrive 5-10 minutes before your appointment time. During your first appointment we will have a client health intake form for you to fill out as well as the opportunity to set up direct billing. 
 
4. Do you want to elevate your experience at Recovery Lab? Enjoy 30 minutes in our Infrared Sauna before or after your massage appointment. Using infrared heat allows your muscles to warm up and loosen knots during your massage to experience even more benefits. Book your sauna before or after here: Infrared Sauna
 
5. We know life is busy, but please let us know 12 hours before your appointment time if you have to make any appointment changes. Cancellation of appointments after 12 hours will result in a 50% charge and not showing up to your appointment will result in 100% charge. 
 
If you have any questions about your upcoming appointment please contact us at 587.819.5629 or by email at connect@myrecoverylab.ca. 
1. We are located at 2827 30th Ave, Red Deer in the new Notre Dame Plaza. Please enter in the main doors by CAMIS and take the elevator to the 2nd floor. We are located at the end of the left wing.
2. Please wear athletic clothing or clothes that will allow you to stretch.
 
3. We are no longer a masked facility. Although, if you would like your therapist to mask during your appointment please let us know upon arrival.
 
4. Please arrive 5-10 minutes before your appointment time. During your first appointment we will have a client health intake form for you to fill out as well as the opportunity to set up direct billing. 
 
5. Do you want to elevate your experience at Recovery Lab? Enjoy 30 minutes in our Infrared Sauna before or after your massage appointment. Using infrared heat allows your muscles to stretch with more ease during your FST treatment to experience even more benefits. Book your sauna before here: Infrared Sauna
 
6. We know life is busy, but please let us know 12 hours before your appointment time if you have to make any appointment changes. Cancellation of appointments after 12 hours will result in a 50% charge and not showing up to your appointment will result in 100% charge. 
 
If you have any questions about your upcoming appointment please contact us at 587.819.5629 or by email at connect@myrecoverylab.ca. 
1. We are located at 2827 30th Ave, Red Deer in the new Notre Dame Plaza. Please enter in the main doors by CAMIS and take the elevator to the 2nd floor. We are located at the end of the left wing.
2. Please arrive 5-10 minutes before your class time.
3. Mats and required equipment will be provided for you. You are welcome to bring your own mats, blankets, bolsters, or straps with you if you would like.
If you have any questions about your upcoming appointment please contact us at 587.819.5629 or by email at connect@myrecoverylab.ca. 

Start Your Recovery

Where to Find Us

Our Address

Bay 1229, 2827 30th Avenue
Red Deer, AB T4R 2P7

Contact Information

Phone: 1-587-819-5629
connect@myrecoverylab.ca

Hours of Operation

Monday
8 AM9 PM
Tuesday
8 AM9 PM
Wednesday
8 AM10 PM
Thursday
8 AM10 PM
Friday
8 AM10 PM
Saturday
9 AM5 PM
Sunday
9 AM3 PM
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